Frequently Asked Questions
How Do I Book My Event?
To book your event, we ask that you pay a 25% deposit and provide a credit card authorization and signed catering contract. By paying the deposit and signing the contract, you are only reserving the date of your event. You will be able to make revisions to your menu, headcount, timeline, and rentals up to 2 weeks before your event date when all final details and payments are due.
What Does the Service Fee Include?
The 25% fee is all-inclusive. All pre-event planning, such as proposal revisions, rental order revisions, menu consultations, and site visits, are covered under the service fee. In addition, the service fee also includes culinary prep work performed prior to your event and the transportation of equipment to your event.
If your event is more than 30 miles from our kitchen, mileage and travel fees will be included.
Gratuity is not included in this fee, nor is it required. However, if you feel we performed and met all of your hopes and dreams and would like to treat us, please tell your planner or coordinator, and they will include it. We thank you in advance!
Do I Have to Have a Wedding Planner/Event Coordinator?
Short answer: no, it is not required.
However, we strongly suggest hiring an event coordinator to help you with all of your event planning needs. We find that the process is seamless when an event planner is hired to handle communication between client(s) and vendor(s), especially weddings! There are so many fantastic event planners in the area, and we are happy to suggest a few if you need help!
What Do I Need to Know when Scheduling a Tasting?
When you are ready to book your tasting, please let us know and we will schedule a time and day that works for both parties. We typically schedule tastings Tuesdays through Fridays with either a start time of 12pm or 5pm. Tastings cost $75/pp and we can accommodate up to 6 guests. Should you decide to move forward with us after your tasting, the tasting fee is credited back to your invoice. Your tasting menu is fully customizable and will be curated by you with the help of your Sales Manager and our Executive Chef. The standard tasting includes 6 small bite appetizers, two salads, two mains, and two sides. Either one dessert or one late night snack can be selected, as well.
Can I Provide My Own Alcohol?
Of course! We are happy to review your order and make recommendations. If you’d like, we have a mixer and garnish packages available. Please let us know if you’re interested in adding one.
Why Do I Need to Rent Kitchen Equipment?
If your venue is not outfitted with the proper cooking elements, we’ll need to rent them. We cook the majority of your menu onsite to ensure freshness and quality. Having a fully functional kitchen helps us maintain our standards of food preparation.